Flipkart Big Billion Days 2025 Chaos: iPhone 16 Orders Cancelled and Prices Hiked – Customers Furious

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by

Himanshu
in

The Flipkart Big Billion Days (BBD) 2025 sale, one of India’s most anticipated e-commerce events, has sparked widespread frustration among consumers. While the sale promised significant discounts on high-demand products, particularly the newly launched iPhone 16 and iPhone 16 Pro, numerous buyers have reported order cancellations, sudden price hikes, and stock availability issues. The combination of these factors has left customers questioning the transparency and reliability of the platform.

The Sale That Turned Controversial

Flipkart launched its Big Billion Days 2025 sale on September 22 for Flipkart Plus members and on September 23 for the general public. The sale offered a range of products across electronics, fashion, and home essentials, with iPhones being the highlight for tech enthusiasts.

However, the excitement quickly turned into disappointment for many customers when they discovered that their iPhone 16 and iPhone 16 Pro orders were being canceled, even after receiving order confirmation and making successful payments.

Key Issues Faced by Customers

IssueDetails
Order CancellationsiPhone 16 and iPhone 16 Pro orders canceled despite payment confirmation
Price HikesPrices increased from initial discount rates: iPhone 16 from ₹51,999 to ₹68,999, iPhone 16 Pro from ₹75,999 to ₹1,05,999
Stock AvailabilityLimited stock led to early sellouts, adding to customer frustration
Customer ComplaintsSocial media flooded with grievances, labeling the sale as a “scam”

Order Cancellations: The Major Concern

Many customers reported receiving messages from Flipkart citing “payment failure” as the reason for order cancellation, despite successful payment transactions. This has raised questions about the platform’s reliability and has sparked criticism on social media platforms. Buyers expressed disappointment and frustration, feeling misled by the sale promotions.

The cancellations were particularly concerning for customers who had planned their purchases months in advance to avail of the discounted prices. For many, the Big Billion Days sale, which was supposed to be an opportunity to get the latest iPhone at a reduced cost, turned into a stressful experience.

Price Hikes After Initial Discounts

Another major issue was the sudden increase in prices during the ongoing sale. Initially, the iPhone 16 (128GB) was listed at ₹51,999, while the iPhone 16 Pro (128GB) was offered at ₹75,999. However, customers soon noticed that the prices had jumped to ₹68,999 for the iPhone 16 and ₹1,05,999 for the iPhone 16 Pro.

ProductOriginal Sale PriceUpdated Price
iPhone 16 (128GB)₹51,999₹68,999
iPhone 16 Pro (128GB)₹75,999₹1,05,999

This unexpected price hike added insult to injury, leaving buyers frustrated and dissatisfied with the sale experience. Customers who had set alerts and prepared in advance for the sale were caught off guard by the sudden changes.

*** It will be available again but not the price they have intially matketed.

Stock Shortages and Availability

Stock shortages further aggravated the situation. Many customers reported that iPhone 16 units sold out within minutes of the sale starting, and Flipkart’s platform showed limited availability. Even customers who managed to place an order initially found their purchases canceled shortly afterward, adding to the sense of chaos and confusion.

Customer Reactions and Legal Considerations

The backlash on social media has been immense. Users expressed their frustration on platforms like X (formerly Twitter), posting screenshots of canceled orders, failed payments, and price discrepancies. Many customers have labeled the sale as misleading and deceptive.

Some consumers are now considering approaching consumer forums or filing complaints regarding unfair trade practices. Transparency and clear communication from Flipkart remain key concerns, as customers demand accountability and explanations for the sudden cancellations and price changes.

What This Means for Online Shoppers

The Flipkart Big Billion Days 2025 experience serves as a cautionary tale for online shoppers. While e-commerce sales provide opportunities for discounts, buyers need to exercise caution and carefully read the terms and conditions of such sales.

Tips for Future Sales

  1. Check Payment Status: Always confirm successful transactions and keep payment receipts.
  2. Monitor Price Changes: Keep an eye on price fluctuations during flash sales.
  3. Stay Updated: Follow official announcements from e-commerce platforms.
  4. Explore Alternatives: Consider other retailers or authorized resellers for high-demand products.

The Flipkart Big Billion Days 2025 sale, despite its initial hype, turned into a challenging experience for customers, particularly those aiming to purchase the iPhone 16 and iPhone 16 Pro. With canceled orders, unexpected price hikes, and stock limitations, the sale has highlighted the importance of transparency, customer communication, and proper planning for high-demand products. As online shopping continues to grow in India, platforms like Flipkart must prioritize customer trust to maintain credibility and loyalty.

Disclaimer: This article is for informational purposes only. It does not constitute financial or legal advice. Readers are encouraged to verify information and consult relevant authorities before making purchasing decisions.